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Customer Service Questions:
E-mail Mom:
mom@carepackagesbymom.com Phone calls and e-mails will be answered between the hours of 9-5 EST M-F, and at other times when Mom is trying to get away from her children! Returns: To process returns please contact Mom. Please try to have your customer number available, or the billing and shipping addresses along with a date the order was placed. Mom will instruct you on how to obtain your refund or exchange. Custom Care Packages: Have a need that our care packages don't cover? Contact Mom to create a custom care package for that special occasion!
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